Are you a ServiceNow expert ready to lead enterprise-scale digital
transformation at a global technology innovator and make a real impact from
Monterrey?
ROLE PURPOSE
As a ServiceNow Technical Lead at Corning, you will serve as the technical
engine behind enterprise wide platform solutions. You will drive end to end
implementations, champion governance standards, and be the bridge between
business needs and technology outcomes. Your work will directly contribute to
digital transformation initiatives that impact teams across the globe, while
being based in one of Mexico's most vibrant tech ecosystems Monterrey.
KEY RESPONSIBILITIES
* Lead full cycle ServiceNow module implementations, from requirements
gathering and design through configuration, testing, and go live, ensuring
alignment with enterprise architecture and best practices.
* Act as the primary technical advisor to cross functional teams and business
stakeholders, translating complex needs into scalable, high-performance
platform solutions.
* Oversee and manage third-party system integrations, platform governance, and
compliance with security and regulatory standards.
* Mentor and develop junior team members, building a high-performing technical
team culture focused on innovation and continuous improvement.
EXPERIENCES/EDUCATION - REQUIRED
* Bachelor's degree in Computer Science, Information Technology, or a related
field.
* 5+ years of hands on ServiceNow experience in enterprise environments.
* Proven experience leading large scale, cross-functional ServiceNow
implementations.
* Strong background in ITIL frameworks and digital transformation programs.
* Experience managing third party integrations and platform governance.
* ServiceNow certifications (CAD, CIS-Discovery, CIS-CMDB/CSDM, or equivalent)
are a strong advantage.
* Professional English communication skills for general collaboration.
What We Offer
* Competitive compensation package, with benefits above Mexican labo
📌 ServiceNow Technical Lead (México)
🏢 Corning
📍 México
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