SCOPE OF THE ROLE

At Soho House, the Health Club Manager leads the successful launch and
day-to-day operation of our Health Club, creating an exceptional member
experience across fitness, recovery and spa.

This is a pre-opening leadership role, responsible for delivering every aspect
of the Health Club before opening day and establishing the standards that will
define the operation long-term. Working closely with the General manager, General
Director of Health Clubs and the wider project team, you will oversee
recruitment, procurement, operational readiness, training, supplier management
and the successful opening of the Health Club.

Following launch, you will lead the daily operation of the Health Club,
including the gym, recovery technologies, spa treatments, wellness programming
and changing facilities. You will be responsible for building a high-performing
team, delivering exceptional member experiences, always ensuring a safe
environment and driving commercial performance.

KEY RESPONSIBILITIES

Pre-Opening

* Lead all Health Club pre-opening activities,



ensuring operational readiness
for launch.
* Recruit, onboard and train the Health Club team, including fitness, spa and
recovery colleagues.
* Support procurement, equipment installation, treatment room set-up and
recovery technology commissioning.
* Develop and implement operational standards, SOPs and opening procedures.
* Establish supplier relationships and coordinate external contractors during
the opening phase.
* Work alongside project, design and facilities teams to ensure all spaces are
completed to Soho House standards.
* Deliver team inductions and opening training programmes.

Operations & Member Experience

* Lead the day-to-day operation of the gym, spa, recovery technologies and
wellness facilities.
* Ensure exceptional standards of cleanliness, maintenance and presentation
across all Health Club spaces.
* Oversee member journeys across fitness, personal training, recovery services,
treatments

📌 Health Club Manager (San José del Cabo)
🏢 Soho House
📍 San José del Cabo