Company / Location Information

A.O. Smith is a general leader, applying innovative technologies and
energy-efficient solutions to products manufactured and marketed worldwide. The
company is one of the world’s leading manufacturers of residential and
commercial water heating equipment and boilers, as well as a manufacturer of
water treatment products for residential and light commercial applications. A.
O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000
employees at operations in the United States, Canada, China, India, Mexico, the
Netherlands, and the United Kingdom.

Main Function

Ensure the quality of products and processes with a focus on the internal and
external Customer by identifying problems and risks to establish plans to solve
or mitigate them, in accordance with the established process complying with the
Safety, Health and Environment Management System and the Internal Work
Regulations (RIT).

Essential Roles and Responsibilities

* Ensure that products and processes are carried out in accordance with the
established control plans,



as well as the documented requirements of the
Quality Management System.
* Use basic quality tools to measure and analyze the performance of applicable
KPI’s and metrics.
* Solve problems and improve processes using problem-solving tools such as
8-step PSFC, 8D, 5-phase, PDCA, DMAIC, etc.
* Use statistical tools to measure, analyze, improve and control processes,
such as SPC, Process Capability Studies, MSA (GR&R;).
* Develop documented process control plans and actively participate in the
development and revisions of PFMEA's.
* Manage customer complaints including complaint registration, documentation of
the evaluation of returned product samples (when available), and
establishment and documentation of corrective actions.
* Participate in projects of the AOS NPD system representing the Quality
function.
* Responsible for approving design engineering change processes (PCP's), as
well as the resulting

📌 Quality Engineer (México)
🏢 A. O. Smith
📍 México