In this role, your responsibilities will be
- You will review Request for Quote (RFQ) to customer requirements and suitability of Emerson product offerings to meet customer needs.
- Prepare technical & commercial quotation/response to Impact Partners, and internal and external customers.
- You will act as a liaison between Impact Partners and factories for non-standard products and special applications to convert RFQ to final bid in timely manner.
- Assist pricing and purchasing teams with list and purchase price information.
- Apply knowledge of applicable industry codes and standards to customer specifications and answer technical questions based on these standards and ensure that products specified are in compliance.
- Assist Impact Partners to navigate Emerson resources to find accurate answers through published information to ensure the fastest response.
- Respond to all customer requests for expedited emergency shipment of parts and service kits, documentation, operating and maintenance instructions, drawings, and Specification Sheets.




- Ensure timely and accurate processing of RFQ and maintain ownership and oversight of the quote until they are acknowledged and submittal documents have been forwarded to the customer.
- Document customer complaints and refer to Quality Assurance.
- Assist other departments in resolving issues related to customer sales and service.
- Communicates with internal and external customers on items that require their guidance, intervention and technical support.
- Continual Development and grow Isolation Valve product knowledge.
- Flexibility to collaborate with integral teams, including the ability to work outside of standard U.S. business hours when needed.
- Additional tasks as required by management.

Who you are:
You are a customer-focused and technically minded professional who thrives in a fast-paced, detail-oriented environment. You enjoy solving complex technical challenges, building strong customer relationships, and deliverin

📌 ISV Application Engineer (Metepec)
🏢 City of Shakopee, MN
📍 Metepec