Primary Responsibilities
Process & Compliance
Ensure adherence to the ARM’D Process (Aon Risk’s Method of Delivery) and best practices for KPIs and CPIs.
Maintain accurate, up-to-date information in Azure DevOps (ADO), including dashboards, user stories, tasks, and remaining work.
Align team practices with Aon Reinsurance’s agile methodology and external requirements (e.g., SOX reporting).
Facilitation & Coaching
Attend and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
Keep the team on task and coach them on Scrum best practices.
Mentor the Product Owner and Development Team on their roles and responsibilities.
Foster an agile mindset and guide the team toward higher Scrum maturity.
Team Enablement
Act as a servant leader—empowering and supporting the team rather than using command-and-control approaches.
Shield the team from external interference and distractions.
Promote collaboration, communication, and relationship-building within the team.
Delivery & Metrics
Estimate team velocity and determine capacity for planning.
Ensure healthy sprint commitments (

📌 Scrum Master (San Pedro Garza García)
🏢 Aon
📍 San Pedro Garza García