The Account Support Rep Asc. is an entry-level position and will provide day-to-day account interaction and order processing services for the customer. The role manages account operations for specific accounts including the executive of product and service contract provisions. Manage Salesforce queue for assigned team and reassign more complex cases to more senior Account Support Reps. • Provide open order management for various order issues such as ensuring orders are not stuck on hold, confirming POs are being cut to vendors and ETAs are not past due, and requesting order closure from procurement for orders that have been invoiced by vendors. • Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the comp Bachelor's Degree or equivalent experience in Business Administration, Purchasing or related field. • Proficiency in Excel, PowerPoint, and other Microsoft Office applications. • Comprehensive spoken and written English. • Comprehensive spoken and written French if applicable. Advanced English Proven experience delivery of quantitative metrics in a business context. • Basic knowledge of Salesforce.com or similar CRM system. Major Medical Expense Plan

📌 Order Management Analyst (México)
🏢 Confidential
📍 México