Insulet Corporation is seeking a Manager, Global IT Service Delivery to lead the strategy and maturity of the general IT service desk. You and your team will drive continuous service delivery optimization, process improvements, and a customer-centric culture across regions.
You will ensure SLA compliance, oversee KPI reporting, and partner with stakeholders to align IT services with business goals, while developing a high-performing global team with strong governance and ITIL practices.
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📌 Service Delivery Manager (Ciudad de México)
🏢 Insulet
📍 Ciudad de México
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