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- Job Description (for external posting)

About the role

We’re looking for a Senior Project Manager with experience in client connectivity and onboarding for payments and liquidity solutions. This role leads multiple complex implementation and integration projects, ensuring strong technical delivery, smooth transitions, and an excellent client experience.

You’ll work with corporate clients and/or financial institutions, coordinating internal and external teams across local, regional, and general stakeholders, and acting as the central point of contact for scope, timelines, risks, issues, and dependencies.

Key responsibilities
- Lead and manage complex onboarding projects for digital channels and connectivity, including corporate banking portals, APIs, Host-to-Host (H2H), and SWIFT connectivity.
- Provide pre-mandate support (including RFI/RFP), bringing consulting, project management,



and technical expertise to shape the right solution.
- Ensure the technical design and implementation align with client objectives and deliver solutions that are robust, scalable, and efficient.
- Proactively identify and manage technical blockers that could impact successful delivery.
- Facilitate technical workshops with clients to understand automation goals and end-to-end processes.
- Coordinate internal stakeholders (e.g., Client Service/Sales, Coverage, Product, IT, Operations, Legal) and external parties, ensuring clear communication of status, risks, and issues.
- Manage a portfolio of implementation and integration projects, including pilots of new products/services.
- Ensure clients can operate accounts and services “as expected” and that acceptance criteria are met before project closure.
- Drive timelines to optimise time-to-revenue, prioritising strategic/high-value clients.
- Promote continuous improvement of client experie

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