Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:
- Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
- Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.
- Completes all related paperwork and manifests in an accurate and timely manner.
- Computes proper weight and balance of aircraft before take-off.
- Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection.
- Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage.
- Coordinates any flight delays, overflows, cancellations, and re-routes.
- Coordinates aircraft servicing with local contractors.




- Completes and maintains updated records of all related paperwork.
- Leads and provides technical support to cargo handling employees.
- Ensures that all related FedEx policies, rules, procedures, and norms are followed.
- Provides marshaling for arriving/departing flights and operates ground equipment.
- Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures.
- Conform to airport regulations, transportation security administration, requirements established by local airport.
- Ensures that hazardous materials are labeled, loaded, and well documented before departure.
- Sorts and properly scans all inbound and outbound IP.
- Ensure that AOD, TSA, AFAC, AROM guidelines are applied.
- Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files.
- May be required to p

📌 : Ramp Agent (Toluca de Lerdo)
🏢 Fedex Group
📍 Toluca de Lerdo