Senior Service Desk Manager – ServiceNow (México)

Senior Service Desk Manager – ServiceNow (México)

17 ago
|
Tpi Composites
|
México

17 ago

Tpi Composites

México

TPI Composites in Mexico is seeking a Service Desk Manager to lead and optimize Service Desk operations, including a matrix staff, ServiceNow ITSM administration, ticket management, and SLA performance to ensure high end-user satisfaction.
You will collaborate with IT leadership and business stakeholders to refine operations using ITIL practices, develop dashboards, and drive continuous improvement across incidents, changes, and knowledge management.

📌 Senior Service Desk Manager – ServiceNow (México)
🏢 Tpi Composites
📍 México

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