Keywords Studios Mexico is looking for customer service representatives for written support – NO CALLS.

Position Summary Player Support communicates with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service through chats, emails and tickets.

Responsibilities - Communicate with players and resolve issues regarding lost accounts or questions about game details.

- Provide excellent customer service via chat, email, and ticketing systems.

Qualifications - Strong written and verbal communication skills in English, Spanish and Arabic.

- Ability to multi-task.
- Ability to easily adapt in a constant evolution environment.
- Excellent customer service skills.
- Ability to actively listen to instructions and execute tasks communicated.
- Full‑time availability.
- High School Diploma preferred but not required.
- Living in Mexico City or Estado de Mexico.
- Availability to work at the office in Col.

Del Valle

Benefits - Salary: $18,000.00 gross (before taxes).

- Law Benefits.
- 2 days off.
- Career path.
- Medical expenses insurance after 3 months.
- Saving funds program after 3 months.
- Grocery tickets ($1,200) after 3 months.

📌 Arabic Videogames Customer Service Representative (WRITTEN SUPPORT ) (Ciudad de México)
🏢 Keywords Studios
📍 Ciudad de México