HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘integral approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
Job description
About Us




HBX Group comprises of the best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. That is why HBX Group launched The Luxurist, the world's first comprehensive luxury travel ecosystem designed exclusively for travel professionals. The Luxurist believes luxury travel deserves cutting edge tools, technology, and support. With seamless booking, AI-driven itinerary planning, and dedicated concierge support, The Luxurist empowers travel advisors to craft impeccable experiences while giving luxury hotels the visibility they deserve. The Luxurist is redefining what is possible in luxury travel.
Mission
As a Travel Experience Executive, you will be responsible for providing superlative, personalized service through multiple communication channels, including telephone, chat, email, and WhatsApp, ensuring a seamless experience for our luxury clientele across varied interactions.
Responsibilities
- Address and fulfil both simple and complex client r

📌 Travel Experience Executive (Cancún)
🏢 Hotelbeds Group
📍 Cancún