Manager, Credit & Collections
Description -
Job Summary
• This role is responsible for managing and leading teams of contributors and supervisors, overseeing performance objectives, resource allocation, and efficient resolution of credit decisions and collection matters. The role aligns metrics with corporate goals, manages credit and collection operations in a specific country, collaborates across departments to address non-payment issues, and evaluates credit risk while engaging with significant customers for negotiation and issue resolution. The role fosters process improvements, acts as a subject matter expert, and drives talent management initiatives.
Responsibilities
• Manages and leads teams comprising individual contributors and/or supervisors, establishing and monitoring performance objectives, allocating resources and staff, and ensuring the prompt and effective resolution of credit decisions and collection matters.
• Aligns individual metrics with corporate goals and identifies potential talents for nurturing and advancement.
• Manages credit and collection operations within a specific country, fostering streamlined and efficient processes.
• Collaborates and communicates with employees across internal departments, including executive levels, to address issues, particularly those contributing to non-payment situations.
• Evaluates the appropriate degree of credit risk to extend to customers and presents well-supported arguments to management for credit decisions.
• Negotiates contract terms and payment structures, as well as collects customer payments, engaging with significant customers up to partner and upper management levels.
• Resolves challenges encountered with substantial customers, ensuring effective solutions are achieved.
• Proposes structural enhancements to the organization aimed at optimizing efficiency and performance.
• Acts as subject matter expert, identifies opportunities for process improvement and policy development and recommends ch
📌 Manager, Credit (San Pedro Tlaquepaque)
🏢 HP..
📍 San Pedro Tlaquepaque
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.