Description
The role serves as a technical expert and customer-facing representative, working closely with project teams, service technicians, contractors, facility managers, and end users to deliver high-quality service solutions and lifecycle support.

Responsibilities
Field Service & Technical Support
- Perform startup, commissioning, testing, and validation of HVAC and Building Automation Systems (BAS/BMS).
- Troubleshoot and diagnose HVAC equipment, control systems, field devices, networks, and software applications.
- Execute preventive maintenance, corrective maintenance, and system upgrades.
- Analyze system performance and recommend corrective actions to improve reliability and efficiency.
- Support emergency service calls and critical system recovery efforts.

HVAC & Building Automation Systems
- Maintain and optimize HVAC control systems including:
- Chillers
- Boilers
- Air Handling Units (AHUs)
- Remote Transmission Units (RTUs)
- VAV Systems
- Fan Coil Units
- Cooling Towers
- Pumping Systems
- Configure and support Honeywell Building Management Systems (BMS)



and Building Automation Systems (BAS).
- Implement control system modifications, software updates, graphics enhancements, and sequence adjustments.
- Verify proper operation of sensors, actuators, controllers, and field devices.

System Integration & Networking
- Support integration of HVAC and building systems using industry-standard communication protocols, including:
- BACnet
- Modbus
- LonWorks
- IP-based control networks
- Assist with controller programming, network configuration, and database management.
- Diagnose communication failures and network performance issues.

Customer Support & Training
- Provide technical support and consultation to customers regarding system operation and performance.
- Develop and maintain strong customer relationships through responsive service delivery.
- Conduct customer training on HVAC controls, BAS operation, and system best practices.
- Communicate findi

📌 Field Service Engineer – HVAC Controls (Monterrey)
🏢 Honeywell
📍 Monterrey