LOCATION

Hermosillo, SO

POSITION OVERVIEW

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a persuasive communicator with a positive attitude and a passion for sales? We’re looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world.
In this role, you’ll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you’ll gain the tools and support you need to thrive and grow.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes

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POSITION RESPONSIBILITIES

Key Responsibilities:
- Make outbound and receive inbound calls in a professional and courteous manner




- Educate customers on products and services, identifying upsell opportunities
- Understand customer needs and recommend tailored solutions
- Use internal systems to manage accounts and process transactions accurately
- Research and resolve customer issues, coordinating with other departments as needed
- Accurately document customer interactions and follow established procedures
- Adhere to scripts, policies, and compliance standards
- Maintain confidentiality and handle sensitive information responsibly
- Escalate complex issues to supervisors or appropriate teams
- Stay current with training, updates, and system changes
- Meet attendance and scheduling expectations

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Idóneo candidates for this position are highly motivated and dedicated and should possess

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