We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services.
In this role, you will assist customers with order inquiries, subscription support, account assistance, and general service-related questions through phone, email, and other support channels.
This position does not provide medical advice. Representatives support customers using approved resources, established processes, and company guidelines.

What You'll Do
- Respond to customer inquiries via phone, email, and support channels
- Assist customers with order status questions
- Support subscription and account management requests
- Help customers navigate services and available resources
- Escalate inquiries when appropriate
- Maintain accurate customer records and documentation
- Deliver empathetic and professional customer service
- Meet quality, productivity, and customer satisfaction goals
- Follow all customer privacy and compliance requirements

Compensation & Contract
- USD $5.50 per hour




- Paid weekly
- Independent Contractor

Training & Schedule
- Monday-Friday, 8:00 AM-5:00 PM Central Time.
- Ongoing schedules will be communicated during the hiring process.

Equipment
We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.

Application Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Applicants selected to move forward will complete:
- Application Form
- Prescreen Questionnaire
- Video Interview
- Live interview
- Final Interview

Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for this position.
What We're Looking For
- Fluent English and Spanish communication skills
- Minimum 1 year of c

📌 Bilingual Customer Support Representative (Oaxaca de Juárez)
🏢 Resolv.Global
📍 Oaxaca de Juárez