Insulet Corporation is seeking a Manager, General IT Service Delivery to lead the strategy and maturity of the global IT service desk. You and your team will drive continuous service delivery optimization, process improvements, and a customer-centric culture across regions. You will ensure SLA compliance, oversee KPI reporting, and partner with stakeholders to align IT services with business goals, while developing a high-performing global team with strong governance and ITIL practices.
📌 Global IT Service Delivery Leader (Puerto Vallarta)
🏢 Insulet
📍 Puerto Vallarta
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