Involves the completion of administrative tasks and coordination relating to the front‑line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office‑based activities. Lead or Senior Level Responsibilities - Handle escalated or more complex issues - Coordinate team activities or those of agency contract staff - Support supervisor or manager activities - Support the design, review and implementation of processes and procedure General - Under limited supervision performs the following activities - Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders - Maintains customs documentation well organized and properly filed - Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, and forwarders as required - Receives customs releases and maintains adequate control as specified by customs regulations; scans all outgoing A.M. releases,



ensuring proper packages are going out and improperly scanned and stickered packages (unreleased from customs) are not sent; and prepares in‑bond transfers - Performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required - Pulls copy of AWBS of overages to ensure adjustments - May be required to perform other duties as assigned Education - High School degree/Equivalent - Good English Skills Experience - Two (2) years of previous experience in international freight/cargo customs policies, procedures, rules, and laws preferred - Knowledge of airport and customs clearance procedures preferred - Forklift handling experience - CRT experience preferred Required Skills - Ability to lift 70 lbs. (32 kgs) and to maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment - Verifiable ability to capture data in different systems such as Office – Advanced Excel – and WMS / JDA / eGLS (25/35 WPM), data entry and / or general office skills - Personable and good written and verbal communication skills - Driver's license - General office skills and computer literate

📌 : Warehouse Agent II (Santiago de Querétaro)
🏢 Fedex Group
📍 Santiago de Querétaro