Disruptive Talents, a boutique headhunting and strategic recruitment firm, is collaborating with an international Forex brokerage to identify a Partner Support Specialist - LATAM based in Mexico or Paraguay.

At Disruptive Talents, we connect commercially driven talent with high-growth financial services organisations. This search is conducted on behalf of an international Forex brokerage seeking to accelerate client acquisition, strategic partnerships, and revenue growth across Latin American markets.

About the Company A regulated international Forex brokerage operating across multiple jurisdictions, the company provides trading access and infrastructure solutions to professional traders, institutional clients, introducing brokers (IBs), asset managers, and strategic partners. With a growing global footprint and a strong emphasis on technology, compliance, and scalable brokerage solutions, the firm continues to expand its presence in key regional markets, including Colombia, Mexico and Brazil.

About the role:

The Partner Support Specialist will support the sales team by handling administrative tasks, managing customer interactions, and ensuring smooth coordination between departments. This role requires excellent communication, organization, and problem solving skills to enhance customer satisfaction and support business growth.

What you will do:

- Assist the sales team with administrative tasks such as preparing and sending out quotes and invoices, processing orders, and updating customer information in the database.
- Assist in the preparation of sales presentations, reports, and proposals.
- Providing sales training to new onboarding sales staff.
- Maintain accurate sales data and generate reports on sales performance and customer trends.




- Provide customer support by answering phone calls, responding to emails, replying messages and handling customer inquiries and complaints in a professional and timely manner.
- Build and maintain positive relationships with clients, ensuring their needs are met efficiently.
- Follow up with clients to ensure satisfaction and address any concerns.
- Work closely with Finance, Operations, and Dealing teams to ensure efficient communication and coordination of sales-related activities.
- Assist in the implementation of customer service policies and procedures to improve the client experience.
- Perform other administrative tasks as assigned by the sales manager.
- Stay updated on company products, services, and industry trends to provide better support to clients and the sales team.

What We Are Looking For:

- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Proven experience in customer service, sales support, or administrative roles.
- Strong organisational and multitasking skills with attention to detail.
- Excellent language skills in Spanish, English and Portuguese to ensure smooth communication with clients and vendors.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work in a fast-paced environment and handle customer interactions professionally.

What We Offer:

- Exposure to general financial markets and high-value clients.
- Clear career progression in a fast-growing brokerage environment.
- Collaborative, performance-oriented culture.

How to Apply:

- If you thrive in fast-moving financial markets and enjoy building profitable, long-term client relationships, we’d love to hear from you

📌 Partner Support Specialist - LATAM (México)
🏢 Disruptive Talents | Talent for What Matters
📍 México