Infrastructure Engineering and Operations-P2 page is loaded## Infrastructure Engineering and Operations-P2remote type: Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. April 2026**Job Title:** Configuration Management Systems Engineer, Windows Endpoint Patching**Location:** Mexico Center of Excellence (COE)**Summary**JLL Technologies seeks an experienced Configuration Management Systems Engineer to join our Integral Configuration Management team within the Digital Workspace Services group. This full-time position, based in our Mexico Center of Excellence (COE), will support a global environment of approximately 60,000 Windows workstations, including about 600 AWS Workspace virtual environments. This role is responsible for the system administration of our Windows endpoints, with a primary focus on lifecycle management, security, and configuration. The ideal candidate will be a forward-thinking professional adept at troubleshooting complex issues, driving process improvements, and collaborating with global teams.**Key Responsibilities*** Test, validate, and deploy monthly and on-demand patches for Windows OS, device drivers, BIOS, Microsoft 365 products, and third-party applications using Intune (primary), MCM, and Patch My PC.* Define, implement, and manage security patching compliance and configuration policies using Microsoft Intune and Group Policy (GPO).* Monitor and troubleshoot the Windows update process,



both from the Microsoft tenant and the endpoint device.* Act as a senior escalation point for complex endpoint issues, coordinating with internal support teams and external vendors to ensure timely resolution.* Participate in a global, follow-the-sun support model to address critical system issues and perform scheduled maintenance.**Expertise in the Windows 11 operating system and the modern Windows management lifecycle, including use of Autopilot (user-driven provisioning and pre-provisioning) for device enrollment.* Experience troubleshooting Windows Update and Windows 11 issues, including proficiency with MCM, Intune, and Windows log files, from both the tenant consoles and endpoint devices.* Proficient in scripting with Power Shell to automate tasks and implement solutions.* Experience and proficiency with AI chat tools such as Chat GPT, Claude, and similar platforms.* Experience with reporting and analytics, including running reports within Intune and using tools like Power BI to visualize data.* Demonstrated experience with patch testing and application testing methodologies.* Experience with Microsoft Configuration Manager (MCM/SCCM).* Ability to support the Americas region time zone and adhere to the Americas working days and holiday schedule.* Excellent technical, analytical,



and problem-solving skills with the ability to manage multiple projects simultaneously in a fast-paced environment.* Strong communication skills for effective collaboration with global teams.* Preferred Qualifications*** Experience with application packaging and deployment techniques.* Knowledge of and experience with Microsoft Graph API.* Experience with virtual desktop environments (e.g., AWS Workspaces).* Prior experience working within a global, distributed team structure.**JLL Privacy Notice***Jones Lang La Salle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@. Please direct any other general recruiting inquiries to our page I want to work for JLL. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Quiero trabajar para JLL. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and#

📌 Infrastructure engineering and operations-p2 (Ciudad de México)
🏢 Jones Lang LaSalle
📍 Ciudad de México