Customer Support & Service management ( CSSM )
Job details
General information
Entity
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading general or European positions in its markets.
Safran was ranked second in the Aerospace & Defense sector in TIME magazine's "World's Best Companies 2025" ranking.
Join Safran Aerosystems: an international leader in aviation safety, fluid management and fuel systems. Our strength? Innovating to enhance flight safety (oxygen systems, evacuation systems, flotation systems) and driving the transition toward decarbonized aviation through sustainable fuels. 6,200 employees, operations in 7 countries, and one shared objective: a safer sky.




Reference number
2026-172015
Domain
Programs / Customer Relations
Job field / Job profile
Customer services and support - Customer support & services management (CSSM)
Job title
Customer Support & Service management ( CSSM )
Employment type
Permanent
Professional category
Administrative staff
Part time / Full time
Full-time
Job description
Make offers related to Services activities
Manage the end customer relationship on support and service contract aspects (if applicable)
Ensure the customer satisfaction
Respond to customer requests in terms of services and support
Monitor and Ensure the profitability of the customer account and the economic performance of the contracts
Coordinate the support and Customer services team (Front & Back Office) with regards to the Contracts as to ensure compliance with the contract terms and applicable rules
But what else? (advantages, specificities, etc.)
Ensu

📌 Customer Support (Mexicali)
🏢 Safran Group
📍 Mexicali