Involves the completion of administrative tasks and coordination relating to the front‑line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office‑based activities.
Lead or Senior Level Responsibilities
Handle escalated or more complex issues
Coordinate team activities or those of agency contract staff
Support supervisor or manager activities
Support the design, review and implementation of processes and procedure
General job description
Under limited supervision performs the following activities
Responsible for the movement of packages and documentation within FedEx facilities and/or customs/forwarders
Maintains customs documentation well organized and properly filed
Distributes relevant customs paperwork to appropriate FedEx departments, customs raters, and forwarders as required
Receives customs releases and maintains adequate control as specified by customs regulations; scans all outgoing A.M. releases, ensuring proper packages are going out and improperly scanned and stickered packages (unreleased from customs)
are not sent; and prepares in‑bond transfers
Performs sorting, baggage support at airport and station, and retrieves air freight from carriers as required
Pulls copy of AWBS of overages to ensure adjustments
May be required to perform other duties as assigned
Education
High School degree/Equivalent
Good English Skills
Experience
Two (2) years of previous experience in international freight/cargo customs policies, procedures, rules, and laws preferred
Knowledge of airport and customs clearance procedures preferred
Forklift handling experience
CRT experience preferred
Required Skills
Ability to lift 70 lbs. (32 kgs) and to maneuver any single package weighing up to 150 lbs. (68 kgs) with appropriate equipment
Verifiable ability to capture data in different systems such as Office – Advanced Excel – and WMS / JDA / eGLS (25/35 WPM), data entry and / or general office skills
Personable and good written and verbal communication skills
Driver's license
General office skills and computer literate
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📌 : Warehouse Agent II (Santiago Mexquititlán Barrio 1ro.)
🏢 Fedex Group
📍 Santiago Mexquititlán Barrio 1ro.
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