**Product Designer (Agentic AI / Internal Tools / Ops) - ARG/MEX**:
- **Location**: Argentina or Mexico
- **Work Model**: 100% Remote
- **Engagement**: Full-time Contractor through Darwoft
- **Project**: Fintech - Agentic AI & Internal Operations
- **Seniority**: Semi Senior / Senior
- **Languages**: Spanish + Advanced English
**Disclaimer - Commitment & Focus**:
This role requires full-time dedication, with clear priority given to Darwoft projects during established working hours.
It is not compatible with other full-time professional engagements.
Any additional professional activities must be disclosed in advance and must not interfere with the responsibilities or working hours of this role.
**Get to Know Darwoft**:
At Darwoft, we build custom software solutions and partner with international companies to create high-impact digital products.
We are a Latin American technology company with a people-first culture, strong professional standards, and a long-term partnership mindset.
We work with distributed teams, complex product challenges, and clients whose technology has a direct impact on their business and users.
**About the Opportunity**:
We are partnering with a fast-growing fintech company building financial products for Latino communities in the United States.
Behind its customer-facing financial experience is a complex operational ecosystem involving payments, compliance reviews, risk controls, customer support, partner banks, transaction monitoring, and internal approvals.
As AI agents become increasingly involved in these workflows, the company is building a new internal platform where employees can **delegate work to agents, monitor execution, review results, approve sensitive actions, and understand what happened without having to supervise every step**.




The goal is to create a unified operating system for human and AI collaboration across internal teams.
This is not a traditional dashboard redesign.
It is an opportunity to help define how people interact with autonomous agents inside a regulated financial organization.
**About the Role**:
We are looking for a **Product Designer** to own the design of an agentic intranet and the internal operational tools surrounding it.
You will design the interfaces where employees decide what work should be delegated to AI agents, understand what those agents are doing, review their proposals, intervene when necessary, and approve actions that may affect customers or financial operations.
The product spans multiple environments — including an internal intranet, Slack workflows, and specialized operations consoles — but needs to behave as **one coherent system**.
The challenge is therefore broader than visual consistency.
You will help define the vocabulary, interaction patterns, trust mechanisms, status models, permissions, approval flows, and behavioral conventions that make human-agent collaboration understandable and safe.
You will work directly with the people using these tools every day, allowing you to observe workflows, test ideas rapidly, and measure whether the product is actually improving how work gets done.
**What You'll Be Doing**:
- Design the end-to-end experience of an internal **agentic intranet** where employees can ask questions,



delegate tasks, monitor execution, review outputs, and approve actions.
- Define interaction patterns for **human-AI collaboration**, including delegation, agent status, approvals, escalation, intervention, failure states, and trust.
- Design workflows where employees can understand what an AI agent is doing without constantly monitoring it.
- Build clear experiences around asynchronous agent execution, including tasks that may complete minutes or hours after being delegated.
- Design approval and review mechanisms for high-impact actions where humans remain responsible for the final decision.
- Translate complex permissions and access controls into interfaces that business, compliance, and operations users can easily understand.
- Design dense, keyboard-first internal tools optimized for speed, operational efficiency, and high-volume workflows.
- Own and evolve operations consoles used by internal teams managing payments, compliance cases, customer issues, and financial operations.
- Prototype directly in code and work with real data whenever possible rather than relying exclusively on static design handoffs.
- Collaborate closely with Product, Engineering, Operations, Compliance, Risk, Customer Support, and other internal stakeholders.
- Spend time directly with internal users to understand how work actually happens and where friction exists.
- Identify cases where employees abandon automated workflows and return to manual processes.
- Measure the impact of design decisions through operational metrics such as task delegation, handle time, reversal rates, approval rates, and manual workarounds.
- Contribute to the evolution of the design system, product vocabulary, and interaction standards for

📌 1015 - Product Designer - Ssr/Sr - Remote - Arg/Mx (Xico)
🏢 Darwoft
📍 Xico