Scopely is looking for a Senior Community Manager to join our Marvel Strike Force team within our Live Games division in Canada on a remote basis or Mexico City on a hybrid basis.
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a integral team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
Marvel Strike Force is Scopely's squad-based Hero Collector RPG, housing heroes and villains across the Marvel Universe.
What You Will DoYou will own the relationship between the studio and the player community: the voice of the game in every community channel, and the voice of the community inside the studio. Acts as a trusted advisor on player experience for Product and studio leadership.
- Engage with players (F2P, RCs & VIPs alike) daily across all of our community channels, setting the standard for authentic,



high-quality player engagement
- Turn community sentiment, emerging trends, and actionable feedback into strategic insights and recommendations that help shape product decisions, focusing on what players are feeling, why, and what we should do about it
- Drive player communication strategy for major launches, sensitive topics, and high-impact player moments, while creating and delivering player communications across multiple formats, including blogs, videos, social media, and in-game messaging. This includes honest communication about bugs, known issues, and incidents, not just announcements
- Own the strategy, health, and continuous improvement of community initiatives, campaigns, and player programs that build belonging and player-to-player connection
- Partner proactively across the studio and our partners throughout feature development, launches, and feature releases to ensure player needs are represented e

📌 Senior Community Manager (Ciudad de México)
🏢 Scopely
📍 Ciudad de México