At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.Your roleOwn major incident communications and stakeholder alignment during high-pressure service events, ensuring timelines, owners, actions, and next updates are explicit in Spanish and EnglishKey ResponsibilitiesManage major incident communications, timelines, and stakeholder business and technology stakeholders during customer-impacting incidents.Support regional business engagement and escalation management.Ensure decision points, action owners,



and next-update timings are clearly captured.Your profileSpanish and English fluency.Strong stakeholder management and incident coordinating business and technology teams during major incidents.Escalation management and executive-facing to keep teams aligned under pressure.Expected Outcome: Predictable incident communications, faster decision-making, and calmer recoveriesWhat you will loveEmpowered Careers with Purpose: Work on meaningful projects that use technology to solve real-world challenges. Be part of a company that values sustainability, inclusion, and digital equity. Contribute to building a better future for people, planet, and society.Need to knowWork Modality Options: Choose between remote, hybrid, or on-site work depending on project needs and personal preferences. Offices available in CDMX, GDL, AGS.About CapgeminiCapgemini is an AI-powered integral business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and p

📌 Incident & Stakeholder Manager (Bilingual) (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes