Jobtailor is seeking a customer service representative to support US Ford vehicle owners with finance-related inquiries via inbound calls and chats.
You will own each interaction, guide customers through payment extensions, due date changes, and balance disputes, and use knowledge bases to resolve issues.
The role requires strong English, a customer-first mindset, and the ability to work in a fast-paced call center environment.
📌 Finance Customer Success Specialist (Estado de México)
🏢 Jobtailor
📍 Estado de México
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