16 ago
|
SOLVO GLOBAL
|
Mérida
16 ago
SOLVO GLOBAL
Mérida
Solvo Integral in Mérida, Mexico is seeking a dynamic Team Leader to drive BPO operations. You will lead a high‑performing team, set clear goals, coach and motivate members, and ensure exceptional service delivery for key clients.This role emphasizes data‑driven decision making, monitoring KPIs and SLAs, improving processes, and fostering a collaborative culture. You will be the primary client contact, manage escalations, and develop talent through feedback and development plans.#J-18808-Ljbffr
📌 Call Center Team Lead: Coach, Kpis & Client-Facing Ops (Mérida)
🏢 SOLVO GLOBAL
📍 Mérida