SoftwareOne is seeking a Service Delivery Coordinator to supervise and coordinate IT support operations across Service Desk, Onsite Support, and IMAC teams.
You will drive SLA compliance, monitor performance, and ensure end-to-end service quality for clients in a Managed Operations model.You will coordinate cross-functional activities, produce reports, and maintain up-to-date knowledge bases while ensuring alignment with corporate policies and delivery timelines.
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📌 Líder De Entrega De Servicios It (Sla Y Soporte) (Xico)
🏢 Softwareone
📍 Xico
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