**What you ́ll do**:
- Recover the value of credit sales in the period authorized by the company from customers under its responsibility.
- Answering incoming phone calls from customers and sales reps giving information regarding the account (overdue balance, open items, payments received, etc.)
- Matching open items on customers accounts to keep the account "tidy" (credit notes with debits, customer charges or other open items.
- To avoid or minimize the bad debt.
**What makes you a good fit**:
- Team Worker.
- Office Suite Advance Excel.
- Nice to have Portuguese.
- Upper / Intermediate English.
- Nice to have any digital skill (Python, Visual Basic, Copilot, Power Automate, Power Bi...)
**Some perks of joining Henkel**:
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- General wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Flexible Benefits
- Meal vouchers
- Savings fund
- Friday early finish