16 ago
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Eswatini Water Services
|
Chihuahua
16 ago
Eswatini Water Services
Chihuahua
**Key Competencies**:
- Helpdesk Efficiency: ensures operational efficiency of the helpdesk by tracking and coordinating the resolution of issues, route reporting and charting helpdesk statistics.
- Issue Resolution Management: promptly addresses critical issues affecting core business functions by assessing the impact and urgency of the reported issues.
- Root Cause Identification & Resolution Mechanisms: pursue and find permanent solutions to recurring problems, by performing cause and effect analysis and isolating problem trends.
- Stakeholder Management: build and maintain appropriate relationships with stakeholders of EWSC.
- Regulatory Compliance: industry regulations, standards, and compliance requirements related to ICT and data protection
- Data analytics.
- Bachelor's degree in Information Systems, Computer Science, Computer Engineering or equivalent
📌 Graduate Trainee: Information And Communication Technology - Ezulwini (Chihuahua)
🏢 Eswatini Water Services
📍 Chihuahua