**Build Your Career with a Integral Leader in Financial Markets**
For over 30 years, Hantec Markets has been a trusted name in the financial trading industry, renowned for transparency, reliability, and client success.
Established in ****, we provide traders with a secure, cutting-edge trading environment, offering a diverse range of CFD products, including forex, commodities, indices, and more.
Our clients benefit from innovative tools, educational resources, and world-class support.
At Hantec Markets, we are committed to nurturing talent and fostering career growth.
When you join our team, you become part of an inclusive, dynamic, and forward-thinking environment where trust, legacy, and long-term success guide everything we do.
**The Role**
As a Client Support Executive, you will be the first point of contact for our valued clients, ensuring a seamless onboarding experience and providing exceptional support throughout their trading journey.
This role requires attention to detail, excellent communication skills, and a client-first mindset.
**Key Responsibilities**
- **Client Onboarding & Compliance**:
- Proactively request and verify KYC documentation, including ID and proof of address, ensuring smooth and timely approvals.
- Translate and assess client documentation as needed, collaborating with KYC and compliance teams to facilitate accurate and efficient processing.
- **Client Communication & Support**:
- Provide clear, professional,



and culturally sensitive communication across multiple platforms.
- Act as a liaison between Operations, Account Management, and Business Development teams, ensuring stakeholders remain informed about key client accounts.
- **Workflow & Efficiency**:
- Maintain a structured and prioritized workload, working independently while collaborating with the broader team to drive client satisfaction.
**What We're Looking For**
- Previous experience in client support, financial services, or a similar role (experience in Forex or CFD trading is a plus).
- Strong communication skills, both written and verbal, with the ability to engage with clients professionally and empathetically.
- A detail-oriented mindset with the ability to review, process, and approve documentation accurately.
- Ability to work effectively in a fast-paced, international environment.
- Proficiency in CRM systems, Microsoft Office, and digital communication platforms.
- Multilingual abilities are a plus.
**What We Offer**
- A collaborative and growth-focused work culture.
- Opportunities for professional development and career progression.
- Competitive salary and benefits.
- A chance to be part of a globally respected financial services provider.
If you're passionate about client service, enjoy working in a dynamic industry, and want to grow your career with a leading financial institution, we'd love to hear from you!

📌 Client Support Executive - Portuguese Speaking (Cancún)
🏢 Hantec Markets
📍 Cancún