At Rapido Solutions Group, we connect fast-growing U.S. companies with top integral talent.From Guadalajara and León, we create career opportunities that bridge Mexico and the U.S. logistics industry.We value diversity, joy, and passion, fostering a dynamic workplace where people grow both personally and professionally.
Our goal is to be the best place to work, offering wellbeing programs, social initiatives, and real career growth.
$500 MXN punctuality bonusExtra shift bonuses for evenings or weekends? Be the Voice of Our Operations!
Join our Customer Service & Operations Team and help keep our logistics network moving.
You'll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.Whether it's solving a last-minute issue or tracking a delivery, your communication and problem‐solving skills will make a direct impact.
? What You'll DoRespond to customer inquiries via phone, email, or chatCoordinate pickups, deliveries, and schedulesTrack & trace shipments,



providing real‐time updatesResolve issues with carriers and operations teamsMaintain service documentation and compliance reportsExcellent verbal and written communication in English (B2 level)Strong problem‐solving and conflict‐resolution abilitiesAbility to multitask and manage priorities effectivelyCustomer‐focused mindset and positive attitudeCalm and professional under pressureOpportunity to grow within the logistics and customer service industryDynamic, bilingual, and multicultural work environmentCompetitive salary + bonuses for evening and weekend shiftsOngoing training and career developmentOur positions are on-site in Zapopan, Jalisco.
Would you be able to work in our offices?
Schedule options: Dayshift, Nightshift, AfterhoursEnglish level: B2 required.Previous logistics experience: Yes/No.Legally allowed to work in Mexico: Yes/No.
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📌 Customer Service & Operations Rep (Jalisco)
🏢 Rapido Solutions Group
📍 Jalisco