Genesys seeks an experienced Expert Customer Success Manager in Mexico City to own strategic customer relationships and translate business priorities into measurable outcomes.
You will guide post-sales journeys, influence multiple teams and drive adoption, retention and growth across a portfolio of enterprise customers.You will partner with senior stakeholders, design success plans, and identify expansion opportunities while aligning with Sales, Renewals, Onboarding, and Services teams to#J-*****-Ljbffr
📌 Strategic Ai Customer Success Leader (Xico)
🏢 Genesys
📍 Xico