Job Category
Employee Success
Job Details
**About Salesforce**
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.
Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.
If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
**Responsibilities**:
**1.
Team Management**:
- Conduct 1:1 meetings with each direct report to provide guidance, feedback and support
- Address Recruiting Coordinators' queries and challenges, ensuring timely resolutions
- Coach team members to enhance their performance and professional growth in line with their career aspirations and development goals
- Lead with a High Performance culture mindset.
Identify any performance gaps within team members and put a plan in place to order to address concerns and improve performanceEnsure all Recruitment Coordinators are set up for success from Day 1.
Leverage global onboarding material in order to set clear expectations as to what is required in order to be successful in the RC role at Salesforce
**2.
Project Management**:
- Act as Regional RCM Sponsor for one of four global committees
- Ensure Committee projects align to Global RC team objectives and that global perspective is taken into account at all stages of the project lifecycle
- Determine when a project taskforce is required and resource members accordingly.
Ensure project team members are assigned roles in an equitable manner and are awarded based on career aspirations, performance and demonstrated capability
**3.




Process and Metrics**:
- Analyze and monitor recruitment metrics to identify trends, highlight areas for improvement, and provide strategic insight
- Ability to pull insights from dashboards in order to determine RC capacity needs and inform Headcount strategy / planning.
Use insights to develop and improve recruitment processes and ensure best practisesPull insights from RC Dashboards in order to evaluate performance and ensure team SLA's are adhered to
**4.
Stakeholder Collaboration**:
- Establish strong partnerships with key stakeholders, including Recruiting Leaders, Recruiters, and cross-functional teams (Employee Successs Operations, Onboarding, etc.).
- Conduct regular meetings with Recruiting Leaders to discuss team performance, highlight any challenges and identify areas for opportunity.
Agree and align on best course of action post conversation
- Partner with recruiters and support RC's in order to ensure seamless coordination through the recruitment process
- Facilitate New Recruiter Partnership sessions to onboard new Recruiters effectively
**5.
Meetings and Communication**:
- Facilitate pod meetings to discuss team updates, challenges, successes, and opportunities to build connections
- Organize and lead regional team meetings to foster collaboration, raise awareness & create alignment within region
- Play an active role in both Regional & Integral RCM meetings.




Contribute to content when required and ensure any key takeaways are delivered back to RC's in a timely fashion when appropriate
- Prepare, lead and participate in QBR's in order to highlight team / region scheduling data.
Build narrative & key takeaways in order to drive change where requiredEngage in and/or sponsor team committees or taskforce projects to support success, execution, and delegation of work.
When in a Regional Sponsor RCM role ensure the RC Leadership Team are kept across key updates and that all projects are aligned to global RC team objectives
**6.
Change Management**:
- Be an ambassador for change.
Support & guide team through major transitions and actively seek & listen to feedback.Have the ability to articulate the "why" behind each change
- Partner with and seek perspective from a representation of impacted stakeholders before change is rolled out.
Ensure a global view is considered
- Conduct feasibility, viability and desirability analysis when weighing up options (cost / benefit analysis)
- Adopt an agile approach when building out a change project.
Have the ability to pivot when required Start socialising change with team as early as possible in order to encourage acceptance & minimise resistanceWork with the Employee Learning Committee to develop & build out enablement content in advance of go-live Keep RC Leadership Team across progress updates.
Seek support & escalate when required
**Qualifications**:
- Bachelor's degree in Human Resources, Business Administration (preferable)
- 3-5 years + of experience in recruitment coordination or related roles
- Previous experience working in the high-tech industry or a fast-growth environment is preferred, but not required
- Strong leadership and team management skills, wit

📌 Manager, Recruiting Coordinators (Xico)
🏢 Salesforce
📍 Xico