Steelcase is seeking a dynamic and experienced **IT Security Supervisor** to manage and grow our Information Technology (IT) Security Operations Center (SOC) team in Monterrey, Mexico.
This role requires an individual with a strong technical background in defensive technologies as well as excellent leadership and communication skills.
**What You Will Be Doing**
- Manage and develop a team of SOC analysts, enhancing their proficiency with security tools and protection technologies, to include formal certifications.
Drive continuous improvement as the SOC team grows.
- Perform people leadership duties, including performance management, coaching, professional development, recruitment, etc.
- Oversee the 24x7 monitoring of security alerts, to include alert tuning and ongoing development of documented and/or automated playbooks for incident response.
- Act as primary point-of-contact with MSSP's, including escalation of issues, alignment on playbooks, and management and assessment of services.
- Ensure technical issues with security tools are resolved promptly, minimizing disruption to critical business functions.
- Steelcase Acquisitions and Owned Entities: Manage the ingestion of alerts and coordinate development of SOC processes and playbooks.
- Coordinate threat intelligence and threat hunting activities.
- Oversee the vulnerability management program, ensuring critical vulnerabilities are clearly and consistently communicated to the relevant asset stewards.
Collaborate with IT Compliance to ensure mitigation or remediation.
- Provide leadership for the penetration testing team.
- Ensure the SOC team follows security and IT policies and best practices.
- Other duties as assigned.
**Your Future Team**:
The SOC Team Supervisor will oversee a team responsible for monitoring alerts, responding to cyber incidents,



managing vulnerabilities and more.
This is an exciting period of growth for the cybersecurity team at Steelcase.
The SOC team has grown rapidly in size and maturity and continues to take on expanded responsibilities.
The SOC team operates in a hybrid model in our Monterrey office and collaborates closely with cybersecurity peers in the United States.
**Who You Are**
**Required Skills and Competencies**
- Bachelor's Degree.
- 1 year of experience in a formal leadership position in security or infrastructure, managing direct reports.
- Minimum 3 years of technical experience in security.
- Excellent written and verbal English language skills.
**Preferred Skills and Competencies**
- Experience in cybersecurity operations (e.g. SIEM, SOAR, playbook development, etc.)
- Excellent interpersonal skills to effectively communicate with stakeholders and team members.
- Strong project management, metric development, and reporting skills.
- Skill in vendor management, ability to negotiate effectively.
- Relevant certifications from SANS, ISC2, EH Council, etc.
- Experience with technology from some or all of the following vendors: Darktrace, Trend Micro, Fortinet, Recorded Futures, Qualys, Microsoft Azure/365.
**Wellbeing Means so Much More than Benefits**:
- We value our employees' well-being at Steelcase and offer several resources to support their health, work, and personal needs.




- Employee Assistance Program, which provides immediate and confidential help 24/7 for any problem related to health, work, or personal life.
Our team of experts is always available to provide support and guidance to you and your family.
- We offer learning platforms, such as LinkedIn Learning and Steelcase University, to promote continuous professional and personal growth.
- Discounts and perks on car insurance, doctor's appointments, clinical checkups, early stimulation packages for children, and more to help employees achieve a better work-life balance.
**Who We Are**:
Steelcase is a integral design and thought leader in the world of work.
Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
**Why People Choose to Work with Us**:
At Steelcase, we put people at the center of everything we do.
We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees.
We prioritize supporting our employees both in and out of work, in all aspects of their lives.
When we bring our talents together, we make a positive lasting impact through our work and communities.
**What Matters to Us**:
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements.
We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.

📌 It Security Supervisor (San Pedro Garza García)
🏢 Steelcase
📍 San Pedro Garza García