Why is this a great opportunity?

This is an opportunity to make a positive contribution to the revenue and cash flow enabling growth of our global company that is creating a better tomorrow every day.

About this role

With moderate supervision, the Credit & Collections Analyst I is responsible for business-to-business collections, discrepancy and dispute resolution, and/or general accounting transactions in accordance with regional statutory standards and Watlow policies and procedures. In addition, this role is responsible for some customer account analysis, reconciliation and resolution of customer quote to cash transactions.

Key responsibilities: Reduce customer AR delinquency and minimize bad debt risk through consistent & documented follow up with B2B customers

Proactively monitor, recognize, and mitigate standard AR risk flags to determine where customer hold is needed to reduce bad debt risk

Apply good judgement and decision making to held orders within guidelines to maximize sales while controlling credit risk with timely internal and external communication of same

Recognize, research, reconcile, and resolve, quote to cash transaction problems and disputes by working closely with internal departments and external customers.

Assess credit information for new and existing customers to determine appropriate credit limit and payment terms

Establish and maintain positive and supportive relationships with internal and external customers, ensuring work product meets or exceeds expectations.

Assist and collaborate across functional teams and regions in developing and implementing global best practices and tools to improve process efficiency Additional responsibilities:



Support annual audit requirements

AR team, regional and general project participation in support of corporate goals and strategies

Active participation in daily AR and cross function team huddles and meetings

Respond timely to customer requests for account information

Apply customer payments (checks, ACH, wire transfers, lockbox, credit cards) to open invoices in the ERP system (ORACLE / Billtrust desired)

Research and resolve unapplied or misapplied cash, short payments, overpayments, and deductions

Reconcile daily cash receipts against bank statements and lockbox reports

Collaborate with Credit & Collections, Billing, and Sales to resolve payment discrepancies

Prepare reports on unapplied cash, customer balances, and payment trends

Support month-end close activities, including reconciliations and audits Required Competencies &

Qualifications: Exceptional business writing and professional communication in English with multiple stakeholders both internally and externally

Prior experience with advanced usage of Oracle (preferable)

Team player with a high level of personal motivation and a customer-centric approach, ensuring positive relationships

Strong evaluation and problem-solving skills

Ability to follow defined strategies and manage multiple competing priorities to ensure goals are met and exceeded.

General accounting knowledge

Intermediate Microsoft Office Suite skills (Excel, Work, Outlook); prefer some experience with Power BI Required Experience Education:

Bachelor’s degree in finance/accounting or equivalent experience of 2-5 years in B2B collections in a manufacturing or distribution environment.

📌 Credit Analyst (Santiago de Querétaro)
🏢 Watlow
📍 Santiago de Querétaro