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C1 ENGLISH LEVEL IS REQUIRED. THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR ENTIRE SHIFT.
FLUENT SPANISH IS REQUIRED. THE SELECTED CANDIDATE WILL COMMUNICATE WITH BOTH ENGLISH- AND SPANISH-SPEAKING PROSPECTIVE TENANTS.
PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH.
JOB TITLE:
Bilingual Leasing & Administrative Virtual Assistant
JOB ID:
MARKYL1
INDUSTRY:
Property Management
LOCATION:
LATAM
JOB STATUS:
Part Time (30 Hours per Week) with Potential to Transition to Full Time
WORK SCHEDULE:
Monday to Friday | 8:30 AM – 2:30 PM EST
SALARY:
$8 – $9 USD per hour
TARGET START DATE:
ASAP
⚠️
PLEASE NOTE:
This role requires someone who thrives in a fast-paced leasing environment, enjoys communicating with prospective tenants, and can confidently manage a high volume of inquiries while maintaining exceptional organization and customer service. Experience with AppFolio is required.
ROLE OVERVIEW
About the Client
Our client is a growing property management company dedicated to managing high-quality residential rental properties. As their portfolio continues to expand, they receive a high volume of rental inquiries each day and are seeking a proactive, long-term team member to help streamline leasing operations, improve efficiency, and deliver an outstanding experience for prospective tenants.
The company values organization, responsiveness, innovation, and continuous process improvement while leveraging technology and automation to support growth.
About the Role
We are seeking a highly organized and bilingual (English/Spanish) Leasing & Administrative Virtual Assistant to take ownership of the company's inbound leasing pipeline.
In this role, you will manage approximately
***** rental inquiries per day
from platforms such as Zillow, Apartments.com, and HotPads. Your primary responsibility will be qualifying prospective tenants,



coordinating property showings, reducing appointment no-shows, and maintaining accurate records within the company's property management system.
This is an excellent opportunity for someone who enjoys combining customer service, leasing coordination, automation, and administrative support within a growing property management company.
KEY RESPONSIBILITIES
1. Inquiry Management
Respond promptly to approximately
***** daily rental inquiries
Monitor inquiries received through:
Zillow
Apartments.com
HotPads
• Other rental listing platforms
Communicate professionally via phone and email
Ensure every lead receives timely follow-up
2. Tenant Qualification
Screen prospective tenants based on company leasing requirements
Gather necessary information before scheduling showings
Identify qualified applicants and move them efficiently through the leasing process
Provide professional guidance throughout the inquiry process
3. Calendar & Showing Management
Schedule and coordinate property showings using:
TidyCal
Calendly
Confirm appointments with prospective tenants
Coordinate scheduling to maximize showing efficiency
Maintain an organized calendar for leasing activities
4. No-Show Reduction
Execute proactive follow-up campaigns using:
Phone calls
Text messages
Email reminders
Confirm appointments before scheduled showings
Help reduce missed appointments through consistent communication
5. Data & Property Management Systems
Maintain accurate leasing records within
AppFolio
Update applicant information and leasing activities




Ensure all records remain organized and up to date
Support accurate reporting and leasing documentation
6. Process Optimization & Automation
Continuously evaluate leasing workflows for improvement opportunities
Identify bottlenecks and recommend process enhancements
Utilize automation tools such as
Zapier
and AI solutions to streamline repetitive tasks
Help build scalable systems that improve operational efficiency
QUALIFICATIONS & SKILLS
Must Have
Native or fully bilingual fluency in
English and Spanish
(written and spoken)
Hands-on experience using
AppFolio
Experience coordinating appointments using:
TidyCal
Calendly
Similar scheduling platforms
Experience using automation tools such as
Zapier
Excellent customer service and communication skills
Professional phone presence
Strong written communication and email etiquette
Highly organized with exceptional attention to detail
Ability to work independently with minimal supervision
Comfortable managing a fast-paced workload
Preferred
Previous experience in:
Property Management
Residential Leasing
Real Estate Administration
Experience improving workflows through automation
Familiarity with AI productivity tools
Experience managing high-volume lead pipelines
WHY JOIN?
Growth Opportunity:
Join a rapidly growing property management company with the opportunity to transition into a full-time role.
High-Impact Position:
Play a critical role in improving leasing operations and customer experience.
Technology-Focused Environment:
Work with modern property management software, automation tools, and AI solutions.
Long-Term Career Potential:
Become a valued member of a company focused on operational excellence and continuous growth.
✨ Join a growing network of exceptional remote professionals
Submit your application today and take the next step in your career!

📌 Bilingual Leasing And Administrative Va (Job Id: Markyl1) (México)
🏢 Inside Out Hiring
📍 México