As a Bilingual Customer Service Agent in the e-commerce area, your responsibilities will include:

- Providing high-level customer support in English and Spanish.
- Investigate and resolve issues that are reported by buyers/sellers/creators such as checking order and logistics status
- Responding to inquiries, managing orders, returns, and resolving issues.
- Ensuring customer satisfaction and contributing to the company’s growth.

What We Offer:

- Base salary + 10% bonus for punctuality, attendance, and quality.
- Paid training from day one.
- Legal benefits plus additional perks.
- Growth opportunities after 6 months.
- Transportation assistance.
- Welcome bonus.
- Discounts at department stores and universities.

Location: Perif. Blvd. Manuel Ávila Camacho 5, Lomas de Sotelo, 53390 Naucalpan de Juárez, Méx. (Torre A piso 7)

Requirements:

- High school diploma (transcript, academic record, or certificate).
- Minimum 6 months of experience in a call center as a bilingual customer service agent (or similar).
- Required English level: B2

Preferred:

- Experience with e-commerce platforms or marketplaces.

Send a message to 55 12 00 70 84 with Lic. Patricia Cruz. RH.

📌 Join Us as a Bilingual English/Spanish Agent – Base salary + Bonus (Iztacalco)
🏢 Konecta México
📍 Iztacalco