Work Schedule: U.S. business hours (EST / CST preferred)
Employment Type: Contract (Full-Time or Part-Time)
About the Role
We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is adecuado for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients.
You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.
Key Responsibilities
- Schedule patient appointments and manage provider calendars
- Communicate with patients via phone, email, and patient portals
- Update and maintain Electronic Medical Records (EMR/EHR)
- Verify insurance eligibility and assist with authorizations
- Support billing, claims follow-up, and documentation
- Prepare intake forms, medical reports, and correspondence
- Coordinate between providers, staff, and patients
- Follow HIPAA and U.S. healthcare compliance standards
Required Qualifications
- Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
- Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
- Strong medical terminology knowledge
- Advanced English (written & spoken)
- High attention to detail and confidentiality
- Reliable high-speed internet and quiet workspace
Preferred
- Experience supporting U.S. healthcare providers
- Mental health, primary care, or specialty clinic experience
- Insurance verification or billing experience
- Bilingual English/Spanish
What We Offer
- Competitive compensation
- Stable, long-term contracts
- Exposure to U.S. healthcare systems
- Growth opportunities into senior medical or operations roles