About Glia
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.
The Role:
As a Client Engineer Intern at Glia,
you will support the Client Engineer Team in helping customers resolve technical challenges, learn how to provide proactive guidance, and gain hands-on experience with Glia’s technologies. This internship is designed to give you exposure to customer-facing engineering work, technical troubleshooting, and collaborative problem-solving in a fast‑paced environment.
What you’ll do:
- Assist in resolving technical inquiries from customers and partners using Glia’s Digital Customer Service platform.
- Shadow and support engineers in setting up technical integrations with customer and partner teams (developers, architects, analysts).
- Learn to collaborate with Product and Engineering teams by documenting issues in JIRA and communicating via Slack.
- Participate in troubleshooting bugs and defects raised through the Service Desk or virtual channels.
- Engage with cross‑functional teams (Engineering, Product Management, Customer Success) to see how solutions are developed collabor