RESPONSIBILITIES

1 Support

· Install, Configure, Manage and Support SAP S/4 HANA 2020, 1909, 1809, 1709, 1610, 1511, 1503, ERP6.0 EHP, Process Orchestrator, BW, BPC, NetWeaver FIORI/Gateway, Solution Manager, Web Dispatcher, Content Server, Adobe Document Services, Business Objects and Java Based NetWeaver Products like Enterprise Portal

· Install, configure and Monitor HANA, Oracle, DB2, Sybase and MSSQL Database

· SAP System Copies execution

· Administer, manage and support SAP clients

· Day-to-Day system monitoring of a 3 tier SAP landscape.

· Document Standards, Systems Architecture, runbooks and monitoring Infrastructure

· Support of project tasks under project deadlines.

· Provide support (e.g., break/fix, how to expertise, minor enhancements, monitoring, testing) for business applications or infrastructure to associates or third parties in order to maintain their productivity level

· Work very closely with other project consultants (Project Management, Functional, Security, Development, Automation)

· Support in SAP Cloud Platform, Cloud Connector, Cloud SSO

· Support with AWS, Azure Hyperscalers

· Responsible for the setup and maintenance of customer systems

· Works on Incidents, Requests, Changes, and Problem Management

· Monitoring system availability and performance, application and database

· Major incidents and escalations management

· Problem Resolutions and initial Incident Reports

· Standard Operations Procedure documentation creation, update and maintenance

· Perform backup and recovery using database tools.

· Application Patching and Upgrades

· Database Administration





· Apply corrective actions from incidents priority 1

· Quarterly Health checks reports creation.

· Enhance monitoring based on repetitive events and provide permanent solutions.

· Knowledge based articles creation and continuous updates to ensure consistency and quality.

· Internal communication during Priority 1 and Priority 2 incidents

· Weekly / Biweekly meetings with AM and Technical Leaders

· Monthly SAP Security review on the landscape and when applies to provide guidance to customer.

· Monthly SAP Early Watch Analysis

· System Performance Tunning

QUALIFICATIONS

Example

· Minimum of a bachelor’s degree, ideally with an MBA/CPA or related degree

- 5-10 years of overall professional experience
- Experience with having final responsibility for the quality and content of reporting for either a division or significant program area.

Knowledge

· Minimum of a bachelor’s degree, ideally with an MBA/CPA or related degree

- 5-10 years of overall professional experience
- Experience with having final responsibility for the quality and content of reporting for either a division or significant program area.
- ITIL training, better to have an ITIL certification.
- SAP S4 Certification would be a nice-to-have.
- Oral, written and interpersonal skills.

Technical / Professional Skills





· 5+ Year SAP BASIS experience with SAP ERP or S/4HANA support or operation tasks

· 5+ Year SAP BASIS experience with SAP JAVA support or operation tasks

· AS-Java (can be a Portal Java, PO Java, etc) experience.

· Strong DBA Skills (Oracle, DB2, MSSQL, HANA, SYBASE)

· Strong OS Skills (Windows and Linux SLES or Linux REDHAT)

· Basic networking skills

· Understand the S/4HANA conversion process.

· Experience in Implementing Java Support Package Upgrades

· Understand SSO based on SAML authentication.

· Understand SAP Readiness Check report

· Understanding of various FIORI deployment options

· Strong communication and time management skills; experience with multi-tasking between projects is an asset

· Must possess traits of dependability, reliability, task-oriented and focused, ability to follow 'cookbook' and methodology (S/4H Conversion methodology)

· Consultant must show independence, ability to follow through with tasks to completion, willingness to take initiative where required S/4HANA Conversion experience.

· Experience in cloud-based Fiori implementations with focus on a hybrid S/4 landscape

· Experience in Focused Run 2.0 and above

· Experience creating FIORI catalogs, Tiles, Front-end and Back-end security roles.

· Experience in implementing different SAP authentication scenarios for traditional ABAP, Java and Gateway systems/applications using Kerberos, SAML and.

· Familiarity with UI5 and the structures of UI5 applications

· Familiarity with hosting Fiori on Amazon Web Services or Microsoft Azure Cloud Services

📌 SAP Basis (San Andrés Cholula)
🏢 Syntax Systems
📍 San Andrés Cholula