ELVTR is seeking a seasoned Retention and Customer Experience Lead to protect the customer experience while driving sustainable revenue for a fast-growing online education company. You will own retention strategy and coach the team across departments to maximize loyalty and minimize refunds.
This full-time remote role requires strong English, data-driven decision making, and a track record in boosting customer lifetime value in high-ticket education or subscription businesses.
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📌 Remote Retention & Customer Experience Leader (Ciudad de México)
🏢 ELVTR
📍 Ciudad de México
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