Coordinate and initiate customer and employee master data changes for sales, including data processing

Support organizational realignments for master data and administrative processes

Support revision and development of sales policies and administrative processes, including provision in suitable media

Test system implementations and system changes with sales, internal departments and external service providers

Identify and implement master data simplification opportunities

Activate and follow up on digital sales for the traditional retail channel

Track and accompany salespeople and supervisors

Update dashboards with performance indicators

Share each salesperson's performance and provide local visibility to the supervisory team

Support omnichannel sales benefits to accelerate orders and reach more stores

Requirements

Experience in customer service, logistics or sales support

Basic knowledge of sales systems and tools, including SAP and MS Excel

Solid communication and problem-solving skills

Ability to handle and resolve multiple queries, respond quickly and maintain composure

Experience using WhatsApp

Sales experience, preferably in the traditional retail channel (stores, convenience stores and grocery retailers)





Basic to intermediate English

Completed engineering or bachelor's degree in an economics-administrative field

Availability to work Monday through SaturdayMust work on site; the role is not remote

No relocation support available

Core Competencies
Demonstrates expertise in coordinating customer and employee master data changes, supporting sales policies, and implementing system changes. Proficient in utilizing sales systems and tools, with strong communication and problem-solving abilities.

Highest-signal resume keywords

Customer Service Experience

Sales Support Experience

SAP Knowledge

MS Excel Proficiency

Sales Experience in Traditional Retail

ATS Optimization Keywords
Hard Skills

Master Data Management

Data Processing

Sales Policy Development

System Testing

Performance Indicator Tracking

Soft Skills

Communication Skills

Problem-Solving Skills

Ability to Handle Multiple Queries

Composure Under Pressure

Industry Keywords

Omnichannel Sales

Traditional Retail Channel

Logistics

Sales Administration

Tools & Technologies

Sales Systems

SAP

MS Excel

WhatsApp

#J-18808-Ljbffr

📌 Digital Sales Operations Specialist (Santiago Mexquititlán Barrio 1ro.)
🏢 Jobtailor
📍 Santiago Mexquititlán Barrio 1ro.