we are looking for a commercially driven senior key account manager to join our marketplace team. This role will be responsible for managing and growing a portfolio of strategic brands, driving sales performance, strengthening partner relationships, and identifying opportunities to maximize business growth. The ideal candidate has strong account management and commercial skills, understands e-commerce and marketplace dynamics, and is comfortable working with data to develop and execute growth strategies.

key responsibilities:

- manage and develop a portfolio of strategic local and integral brands within the marketplace.
- build strong, long-term relationships with key decision-makers and brand partners.
- develop and execute account growth strategies aligned with business objectives.
- analyze sales, traffic, conversion, assortment, and other key performance metrics to identify growth opportunities.
- drive sales growth through pricing, promotions, assortment optimization, and commercial initiatives.
- conduct regular business reviews with key accounts, presenting performance insights and actionable recommendations.
- identify opportunities to increase brand visibility, product assortment, sales, and overall marketplace performance.
- negotiate commercial terms, campaigns, promotions, and business initiatives with existing partners.
- monitor account performance and proactively address risks, challenges, and areas of improvement.




- collaborate with cross-functional teams to execute campaigns, product launches, promotions, and other business initiatives.
- monitor market and competitor trends to identify opportunities for account growth.
- prepare account plans, forecasts, performance reports, and business reviews.

requirements:

- bachelor's degree in business, marketing, sales, e-commerce, international business, or a related field.
- 5+ years of experience in key account management, account management, business development, e-commerce, marketplace operations, or a related commercial role.
- proven experience managing and growing a portfolio of strategic accounts or business partners.
- strong track record of achieving sales, revenue, or other commercial targets.
- strong understanding of e-commerce, marketplaces, retail, or digital commerce.
- strong commercial, negotiation, relationship-building, and problem-solving skills.
- data-driven mindset with the ability to analyze business performance and translate insights into actionable strategies.
- advanced proficiency in microsoft excel (pivot tables, xlookup/vlookup, formulas, dashboards, and reporting).
- excellent communication and presentation skills, with the ability to interact with senior stakeholders.
- highly organized, proactive, and comfortable working in a fast-paced environment.
- fluent in english.

📌 Senior key account manager (marketplace brands) (México)
🏢 SHEIN
📍 México