Job Description Be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.
Job Duties
Past due collections
Minimize Bad Debt
Maintain contact with customer
Analyze account statements
Resolve customer disputes
Recommend credit terms
Analyze payment trends
Provide monthly cash forecast
Take action on delinquent accounts
Promote customer satisfaction
Qualifications
1 year of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
Prior experience with advanced usage of the English language inclusive of written and verbal communication.
Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing, working experience with pivot tables, formulas, and macros
Preferred Skills
Strong problem solving & analytical skills
Finance, Customer Service, or Business experience
Negotiation and influencing skills
Working knowledge on SAP AR system
Strong PC skills and experience with Microsoft products
Basic Knowledge of accounting principles
Improvement and results oriented mindset
Basic knowledge of credit risk management
Shift Availability
Summer Time:



6:00am to 3:30pm
Winter Time: 7:00am to 4:30pm
Benefits
Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
A collaborative and inclusive work environment where your contributions are valued.
Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
Access to cutting-edge tools, resources, and a supportive team to help you excel.
The chance to work with a general, innovative company shaping the future in its industry.
Job Information Job Identification: 18682
Job Category: Credit
Posting Date:
Job Schedule: Full time
Location: Avenida Palmira No 351. 5to Piso, San Luis Potosi, 78295, MX (Hybrid)
Equal Employment Opportunity Statement Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U. S. equal employment regulations, refer to the “EEO is the Law” poster, “EEO is the Law” Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.

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