Quality Methods Leader
Ensure compliance with company systems and operational standards, includingIATF *****, VDA, ISO *****, ISO, and othercustomer-specific requirements, while contributing tocontinuous system improvement
Act as themain quality interface with OEM customers, ensuring clear communication, strong relationship management, and alignment withcustomer-specific requirements
Manage and follow up oncustomer claims and first quality issues, ensuring rapid analysis, corrective actions, and proper communication with internal teams and the customer
Support the implementation and communication of thequality policy and departmental quality objectives, ensuring employees are aligned with procedures, customer expectations, and internal standards
Plan and implementminimum control methods and criteriafor products delivered to customers and for processes and inputs used in product realization, consideringcost, existing test methods, procedures, process structures, product reliability, and compliance with customer specifications
Collaborate closely withTrade teams, Project departments,



and Customer Representativesto ensure effective quality planning, monitor its effectiveness, and revise it when necessary
Monitor and reportcustomer feedback and complaintsrelated to product performance to relevant departments and actively participate in initiatives aimed at reducingcustomer complaints and internal/external quality costs
Monitor and assurefulfillmentand compliance withCustomer Specific Requirements
Review, revise, and createquality instructions and procedureswhen necessary to ensureproduct performance and life-cycle test requirementsare met and to prevent recurrence of customer issues
Participate incontinuous improvement activitiesand contribute to strengtheningquality management systems and operational processes
Manage warranty-related topics by analyzing field returns and warranty claims, coordinating corrective actions with internal teams, and supporting initiatives to improve product reliability and customer satisfaction
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📌 Quality Methods Leader (Monterrey)
🏢 Op Mobility
📍 Monterrey