**Company Description**
Our NielsenIQ Technology teams are working on our new "Connect" platform, a unified, general, open data ecosystem powered by Microsoft Azure.
Our clients around the world rely on NielsenIQ's data and insights to innovate and grow.
As a** Senior Support Specialist**, you'll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies.
Our team is co-located and agile, with central technology hubs in Chicago, Madrid, Toronto and Chennai.
- Provide support during bridge calls for critical outages and escalation degradation.
- Responsible for creating knowledge management documentation and submitting platform tickets for any software defects they have identified and reproduced in lower environments.
- Weekend and Holiday on-call rotational support will be needed.
**Qualifications**
- Bachelor's degree in computer science or related field
- 2+ years equivalent work experience
- Working knowledge of Application built using C,C++,Angular, Nodejs
- Experience and knowledge working in SQL databases (PostgreSQL, Sybase) and Snowflake.
- Working knowledge programming/scripting languages such as Shellscripting, Python
- Proficiency in API's (REST) and tweaking attributes, Payload via POSTMAN




- Knowledge in AKS (Azure Kubernetes services)
- Working knowledge in Log Analytical tools such as Datadog, Logic Monitor
- Working Knowledge of Docker, GitHub, Jenkins is preferred
- Familiarity with GIT / Bitbucket Repositories
- Working knowledge in Atlassian's ADLM JIRA and SNOW
**Additional Information**
**Our Benefits**
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
**About NIQ**
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
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📌 Senior Support Specialist (Xico)
🏢 Nielseniq
📍 Xico