Restaurant365 is a SaaS company disrupting the restaurant industry!
Our cloud-based platform provides aunique, centralized solution for accounting and back-office operations for restaurants.
Restaurant365's culture is focused on empowering team members to produce top-notch results while elevating their skills.
We're constantly evolving and improving to make sure we are and always will be "Best in Class" ... and we want that for you too!
The SeniorAccounts Receivable &Collections; Specialistis responsible forindependently managingcollectionsactivities for past‐due accounts and resolving complex or escalated customer situations within established policies and guidelines.
This role plays a key part in supportingaccuratecash application,timelycollections, and effective issue resolution across the order-to-cash cycle.TheSenior Accounts Receivable &Collections; Specialist applies sound judgment to sensitive customer situations, interprets customer agreements to supportcollectionsdecisions, and partners closely with internal teams to resolve issues efficiently.
This roleoperateswith a high degree of autonomy in day-to-day execution and escalates non-standard or high-risk matters asappropriate.How you'll add valueNegotiate with customers on past due amountsApprove,createand enforce payment plansCreate &maintainprocess; documentation for various collections strategiesMonitor and recommend any seriously delinquent accounts for database terminationReview Customer Agreements to understand where we can and should enforce our legal termsApply open credit memos to open customer invoices.Process payments of various forms (credit card, ACH, checks)Investigate cases and make suggestions on refund requestsFacilitating approved payment plans and executing new due dates in systemLeverage current systems to automate dunning campaignsResearch and suggest technologies for automation of cash processes (dunning, cash application, etc.)Onboard, train, coach & mentor other team members on enterprise cash collections strategiesWhat you'll need to be successful in this role1+ yearsdemonstratedA/R,accountingor financial process experienceBachelor'sin business orAccountingpreferredDemonstrated customer service experienceSalesforce experience (preferred but notrequired)Sage Intacct experience (preferred but notrequired)Flexibility with workload and ability to adhere to tight deadlines, and able to adjust schedules as neededKnowledge of SaaS companies and subscription-based revenue modelsUnderstanding of GAAP principles, and internal controlsBenefits and CompensationWe also offer a comprehensive benefits package.Benefit options include:Law BenefitsMajor Medical InsuranceDental InsuranceVision InsuranceLife InsuranceMeal Vouchers30-day Christmas bonusSaving FundAnd more!
This role is hybrid, balancing flexibility with the value of in-person collaboration.
To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday, Wednesday, and Thursday.DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
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