Job DutiesAnalytics & Insight DeliveryOwn the end‐to‐end delivery of complex analytical initiatives – framing the business question, scoping the analysis, execution, presentation, and follow‐through on stakeholder action.
Proactively surface KPI trends, anomalies, opportunities, and risks.Support ad‐hoc analysis for Tillster customers, executives, and internal stakeholders, providing interpretive framing and actionable recommendations.Operate as a trusted analytics advisor to Marketing, Product, Finance, Engineering, Account Management, and Support/Operations.
Challenge assumptions based on data and translate complex findings into decision‐relevant narratives.Design and support A/B test experiments with statistically valid methodology – hypothesis definition, sample sizing, guardrail metrics, and results analysis.Google Analytics & Data CollectionAct as the team's primary Google Analytics subject matter expert: own GA4 reporting, custom dimensions/metrics design, tracking plan validation, and GA‐to‐warehouse integration.Advise on tagging strategy for new product features and platform launches in partnership with the Lead MarTech Solutions Architect.BI Development & Semantic LayerDesign, build, and maintain high‐performing explores and dashboards in Looker for stakeholders across Marketing, Product, Finance, Engineering, and Support/Operations.Develop LookML for owned domains, ensuring documented, tested, and consistent standards.Ensure metric definitions in owned domains are canonical and align with the Analytics Engineering team.Expand self‐service analytics capabilities – enabling non‐technical users to answer their own questions and reduce ad‐hoc request volume (target coverage across ≥2 new business units per half‐year).
Proactively maintain accuracy and consistency of production explores and dashboards as underlying data warehouse structures change.Data Quality & Platform CollaborationOwn the accuracy and freshness of all data products in scope; identify and investigate quality issues and partner with engineers to resolve upstream problems.Write high‐quality, performant SQL, including complex window functions and CTEs; collaborate on query optimisation, compute cost efficiency,



and derived table design.Collaborate on LookML architecture and semantic layer design for owned domains, providing analytical requirements and validating data models.Partner with the Senior BI & AI Analyst on customer analytics definitions for segmentation, LTV, and churn use cases.Understand data pipelines feeding dashboards to diagnose freshness and quality issues and communicate resolution timelines.Standards, Mentorship & Team DevelopmentOwn coding standards and analytical best practices for the team – SQL style guides, LookML conventions, documentation requirements, and PR review processes.Mentor Junior Data Analysts through paired analysis, direct feedback, and structured reviews; track improvement over time.Build and contribute reusable assets to shared team libraries (SQL query patterns, LookML components, analysis frameworks, documentation templates).
Contribute to at least one standards update, governance policy, or best‐practice guide per year.AI‐Augmented Analytics & Self‐Serve Agent DevelopmentApply LLM and AI tools (Gemini, GPT‐4, Cortex Analyst, or equivalent) to accelerate analytics workflows, including automated insight narration, anomaly detection, and AI‐assisted dashboard annotation.Design and build self‐serve analytics agents that enable non‐technical stakeholders to query data and surface insights in natural language.Configure Cortex Analyst or equivalent AI‐assisted BI platforms to extend self‐service beyond traditional dashboard interaction.Define quality standards for AI‐generated outputs – accuracy validation, hallucination detection, and review process before sharing externally.Prototype and propose AI tooling that reduces repetitive analytical work; present prototypes to the manager with build‐vs‐buy recommendation.Skills Required with Years of ExperienceCore Technical Skills (5‐7 years total experience)SQL & Data Analysis – 4‐5 yearsAdvanced SQL (window functions, CTEs,



query optimization)Complex analytical queries and performance tuningBusiness Intelligence Tools – 3‐4 yearsLooker expert (LookML development, explores, dashboards)Data visualization and self‐service analytics designGoogle Analytics – 2‐3 yearsGA4 implementation, configuration, and reportingTracking strategy and warehouse integrationPython/Programming – 1‐2 years (preferred)Data manipulation and automationVersion control (Git) and code reviewStatistical & Analytical Skills (3‐5 years)A/B Testing & Experimentation – 2‐3 yearsExperimental design and statistical testingHypothesis formulation and results interpretationStatistical Analysis – 3‐4 yearsDescriptive and inferential statisticsTrend analysis and anomaly detectionAI & Emerging Technologies (1‐2 years)AI‐Augmented Analytics – 1‐2 yearsHands‐on LLM usage (GPT‐4, Gemini, Cortex Analyst)AI agent development and prompt engineeringAI output validation and quality standardsBusiness & Communication Skills (4‐6 years)Stakeholder Management – 4‐5 yearsCross‐functional collaboration (Marketing, Product, Finance, Engineering)Executive communication and presentationTrusted advisor relationshipsBusiness Analytics – 3‐4 yearsCustomer analytics (segmentation, LTV, churn)KPI development and metric definitionTranslating business questions to analytical frameworksLeadership & Mentorship (2‐3 years)Team Leadership – 2‐3 yearsMentoring junior analystsCode review and standards enforcementBuilding team best practices and documentationProject Management – 3‐4 yearsEnd‐to‐end analytical project ownershipManaging multiple concurrent initiativesProactive insight deliveryEEO StatementMexico's Federal Labor Law and Constitution prohibit discrimination in hiring and employment practices based on protected characteristics including sex, gender, age, disability, religion, nationality, marital status, health status, sexual orientation, social condition, and other protected categories.Our company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or other protected status.
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📌 Data Analyst (Xico)
🏢 Tillster
📍 Xico