Worldwide Express in Monterrey, Mexico, is seeking a Senior Service Specialist II to join the Operations Account Teams.
This role provides level two support, driving continuous improvement and efficient, high‐quality service for customers and account teams.You will escalate issues, work with Salesforce macros and templates, coordinate with carrier partners, and help optimize day‐to‐day operations in a highly transactional service environment.
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📌 Senior Service Specialist Ii - Salesforce & Customer Ops (Monterrey)
🏢 Worldwide Express
📍 Monterrey
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